Customer Testimonials | Detroit Band Saw

Customer Testimonials

Our goal at Detroit Band Saw is to bring our customers quality products with outstanding service. We value your commitment to us, and we are happy to go beyond your expectations with our service to you. Here are some of our most recent customer testimonials. We value your feedback. Drop us a comment or ask a question by filling out a Request Form.

Three reasons that Detroit Band Saw is far above all others in this industry are:  1. Best saw mechanics in Michigan.  2: Best inventory saw blade stocking program in the area.  3.  Best service resolution every time (problems always solved quickly).  This saves us countless amounts of time and money.  Thanks Detroit Band Saw.
Mike J.
Operations Manager

I’ve been through a great many blade vendors in 15 years. By far, Detroit Band Saw has surpassed them all in the past year of doing business. The blade inventory system has worked out flawlessly. In fact, after buying a new saw on my own, Joe got me blades to fit (since they were outside of our normal parameters) the exact same day. It worked out so well, the next saw I bought was directly through Detroit Band Saw. Both quality and Service has been unsurpassed.
Jordan D.
Operations Manager

Thank you for your helpful website. Thanks to this I know enough to be a little less dangerous!

Jeff S.

I’m very impressed by the speed of the process and the quality of the product. This was my first order from Detroit Band Saw Works and I will certainly be purchasing from you again–as well as recommending you to others.
John R.

I wish all my relationships with vendors were truly as professional as the one established with Detroit Band Saw and I look forward to continuing these services in the years to come.
Ronald S.
Manager; Value Added Services

I began dealing with the company in early 2000 while at my first account and because of the level of service, have since carried there services to my future account as well as some sister accounts. I have never had an issue arise that wasn’t dealt with promptly and courteously.
Brett F.
Operations Manger

The blades I was purchasing previously were always breaking at the weld. The welds you guys make for us last longer than anywhere I’ve ever bought from. You have my blade business for good!
Mike F.

I am extremely impressed with your customer service and attention to our needs. Your customer service goes a long way.
Paul H.
Purchasing Manager

I am very happy with the prices you have. I run a small shop on a tight budget, and every little bit helps.
Don V.

I am very happy you guys could ship out my order the same day! We had material to cut all weekend, and you guys saved us big time!
Tim A.
Plant Manager

You have gone above and beyond our expectations and you really do a nice job for us!
Scott E.
Mechanical Engineer

I am very happy I found a place that would sell to the little guy! You have treated me well, thank you.
Charles C.

I loved the bi-metal blades you guys recommended! The speeds you gave me and the technical help have made a huge difference in our blade life. I will be ordering again from you!
Abram S.

DBS has been great to work with. A real person answers the phone and is very knowledgeable. Quick response to trouble shooting and recommendations on exact blades our customers should be using. After ordering, usually have blades within just a couple of days. Thanks for all your help.
Dave W.
Edwards Industrial

One of the things that usually separates a “Big Box” buying experience from a local small business buying experience is the local business’ desire to help their customers. This is certainly true for me, as DBS is nearly 30 miles from my home base! My experiences with the folks at Detroit Band Saw that keep me coming back is their true desire to keep my saw running, and never have I had a “We Can’t Do It” reply from them, regardless of the fact that I am truly a small player in the world of Band Saw users. I Am neither a corporate customer, nor a professional or high volume one. But each and every time I’ve needed blades, advice, or whatever Detroit Band Saw could deliver, they did it, as usually as soon as possible. My good friends over at Detroit Band Saw deserve your business, and they will remember it. Good luck to all of you there in the future, and I hope to continue to have an organisation like Detroit Band Saw to work with for a long time to come.
Pat M.
Home User

I only buy maybe 10 Blades every 3 or 4 months, but the blade quality is above the normal standard. These blades are put to the test on a daily basis cutting a verity of metals, welds have never broke. I can say that as long as I am here to purchase blades for the lab at Auburn Hills Mi. They will come from Detroit Band Saw. Thank You
Dennis S.
Cooper Standard

Kudos to the Detroit band Saw Team for consistently keeping our equipment in tip shop shape. Joe, Brittany and the whole DBS crew are exceptional and a joy to work with. They’re Knowledgeable, Reliable, Honest, Responsive, Thorough and always a great value. They make my job easy and ensure our production stays on schedule. It’s a pleasure doing business with this company, I wish there were more companies like them.
Bruce T.

We have been using Detroit Band Saw for over 10 years currently. We specialize in Indexable Cutting Tools and when ever we need any blades for our saw we just call and you take great care of us. Customer service is definitely a cut above the rest. Making an order is a very pleasant process and no pain in the end. Thank you for your being the company we turn to for our cutting needs!
Christine B.
Complete Cutting Tools